What's in the report?
Member Value Driver. What is being measured, how member value is created, and a three-year trend.
Stack Ranking Versus Peer. How you stack up against each credit union in the peer group. You can use this information to ask the question, "Given we all have a similar amount of operating expense, who gets the most out of it?"
How Do They Do It? How the top half of the peer group does it. You can use this information to evaluate the effectiveness of your current strategy.